Shipping & Returns

Shipping Information

All shipping is done through our Merchandise Agent. Please do not send customer support messages to their email address or phone number. Send all Nekozine Merch related support requests to support at nekoweb dot org. with the subject indicating you're having an issue with the merchandise! 

PLEASE MAKE SURE THAT YOUR COUNTRY CAN RECEIVE PACKAGES FROM THE US.

Return Information
Returns are accepted for up to 10 days after receiving products! Returns will be resold to new customers after being cleaned and repackaged!